One click from the record to a WhatsApp message, logged automatically.
WhatsApp360 adds a WhatsApp button to every contact, lead and customer record: pick a template such as introduction, follow-up, appointment, payment or thank-you, the name, company and record fields fill themselves, and the message is logged on the activity timeline.
| Record | Template | Sent | Status |
|---|---|---|---|
| Baltic Interiors | Follow-up | Today 11:20 | Logged |
| Elif Aksoy | Appointment | Today 09:05 | Logged |
| Vertex Studio | Payment reminder | Yesterday | Logged |
| Harbor Cafe Group | Introduction | Aug 19 | Logged |
What you get with WhatsApp360
A WhatsApp button on contact, lead, account and industry records opens the chat with the right number.
Introduction, follow-up, appointment, payment and thank-you templates, editable per organization.
First name, company, amount, date and any record field drop into the message automatically.
Every message sent becomes an activity on the record, so the team sees what was said and when.
On the phone the button opens the WhatsApp app directly; on desktop it opens WhatsApp Web.
Enable it from the marketplace at no charge.
Enable the add-on, open any lead and send your first templated WhatsApp follow-up in under a minute.
WhatsApp360 in your pocket
Everything above works in the Ohana360 mobile apps too: a bottom tab bar with your favorite tabs, one-tap actions and push notifications. Included in every plan.
And everything the platform gives every app
Frequently asked questions
A free add-on that puts a WhatsApp button on your records: pick a template, merge fields fill in, the message opens in WhatsApp and is logged as an activity.
No. WhatsApp360 prepares the message with your template and opens WhatsApp for you to send; there is no bulk sending.
Introduction, follow-up, appointment, payment and thank-you templates, all editable per organization.
WhatsApp360 is a free add-on: enable it from the marketplace at no charge.
Try WhatsApp360 with your own data
Start free, then enable WhatsApp360 from the marketplace. This add-on is free.